Mongoose Texting lets you have individual conversations with students using the medium they use most — text. Every admissions counselor can text one-on-one with students — or send out personalized, mass texts — right from their phone, tablet or computer. Mongoose Texting even integrates with your CRM or ERP, so you can see everything about a student as you’re texting with them.
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Recruiting internationally is extremely exciting and competitive. The goal remains to reach and connect with the students who are a good fit for your institution. Communicating overseas can be difficult. With our International Targeted Texting, messages are sent from local numbers in the countries you are targeting. Texting is an excellent way to build awareness and engage with students as well as send important date reminders and track down missing documents throughout the enrollment process.
Our managed texting service is a turnkey service for our clients to add texting to their communication mix without the added workload of managing the texting internally. We work with our clients by first understanding their enrollment goals and current communications plan. We then craft a 12-month texting campaign schedule built specifically to support our client’s unique enrollment goals. The campaign schedule is reviewed and customized mutually between Mongoose and the client institution. Mongoose manages everything: campaign creation, copy writing, execution of sending the messages, managing replies and reporting.
The Mongoose team has helped over 300 schools in the last 15 years, and we have seen a lot of changes come to higher education. In fact, many of the solutions we offer today came out of organic conversations with clients. What challenge do you have for us?
Meet the Team
You may remember David as co-founder of LiquidMatrix — a company that dominated the Admissions Marketing Awards for 9 consecutive years. David led the team that developed the most widely used e-recruiting tools in the country.
David has presented at more than 100 industry conferences, and has written many articles on using technology to recruit students more effectively. He also founded and presented on numerous topics at the e-Recruitment Mastery Workshop, in partnership with Noel-Levitz.
After LiquidMatrix was acquired by Datatel (now Ellucian), David used his experience to develop the next wave of recruitment tools. Today, he is the founder and President of Mongoose, and lead architect of the company’s solutions since 2009.
Amber Rich worked in the undergraduate admissions office at Champlain College for ten years where she worked specifically with transfer students as the Senior Transfer Admissions Manager. Amber also worked in Graduate Admissions at Champlain College where she was developing a Graduate Student Resource Center, a one-stop portal for graduate students. She earned her Master’s Degree in Managing Innovation and Information Technology from Champlain College.
Amber is currently a doctoral candidate in the Educational Leadership and Policies Studies program, where she is focusing on Higher Education. She is working on a Scholarly Personal Narrative, a genre of writing created by University Scholar, Dr. Robert Nash. She joined Mongoose in February of 2014.
Amber has a delightful five-year old daughter, loving partner and pet Pekinese with whom she resides just outside of Burlington, Vermont. In her free time, Amber enjoys spending time with family and friends, yoga, skiing, hiking, snow shoeing, live music, watching the Seahawks, going to the gym, fashion, reading, cooking, and baking.
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