Creating a Campus-Wide Texting Policy at Your Institution

Texting is a powerful medium for reaching students, parents, and alumni, but you need proper governance to ensure your staff uses your texting platform to its full potential. 

Creating a text messaging policy template as a baseline for your campus can help get every department on the same page and ensure your communications are making an impact. 

At Montana State University (MSU), staff across the institution were itching to start texting. The admissions office was the only team using the medium, and they weren’t sure how to expand it to other departments and across four different campuses.

In this recording, hear how they implemented a text messaging policy and utilized Mongoose's Cadence platform.