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Lena Militello named Mongoose Client Success Operations Coordinator

TAGS:   News

lena-headshotWe are happy to announce the newest member of our Mongoose team. Lena Militello joins us as our Client Success Operations Coordinator.

A University at Buffalo alum with five years of higher education experience in Admissions and Academic Advisement, Lena will help our clients reach new levels of engagement with their constituents. During her time working at Medaille College, texting in Cadence played a major role in helping her identify the need for a strong communication strategy when working with non-traditional and underrepresented students.

If you are a Mongoose client and Cadence user, you’ve no doubt experienced the “Client Love,” and Lena is already hard at work ensuring our client support continues to be unmatched in the industry.

For general inquiries, you can reach Lena at Lena@MongooseResearch.com.

If you have any questions for Mongoose, please contact us.

TAGS:   News

We are sometimes asked why it would make sense to add an additional tool to an existing admissions team when they already have so much on their plate.

Each year, admissions staffs across the country work hard to make their classes, only to find that enrollment number reduced due to summer melt. So what can a college do about high school graduates who change their minds about a school, or attending school altogether, even after depositing? Attention to detail is a strong ally in the fight against melt.

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