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Texting across the enterprise

A step-by-step guide to reaching students throughout their lifecycle Whether you’re currently utilizing a texting platform for a specific department at your school or still putting together a ...
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Best practices for texting students

If there’s one thing to take away from this blog, it’s this: Before you hit send, ask yourself, “Is this valuable information for students?” While texting is a powerful way to engage prospective and ...
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Texting templates are guidelines for success

Texting templates are critical because (and be careful not to fall off your seat) not all staff are wonderful copywriters. In working with over 400 institutions to help develop their texting content ...
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Collecting mobile phone numbers and opt-in permission from students

A long, long time ago (okay, like 6 years ago) it was only possible to text students using your personal mobile phone. Higher ed learned pretty quickly that giving out your mobile phone number to ...
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Managing texting preferences in an enterprise environment

Texting has taken higher education by storm and is now the most effective way to communicate with today’s students. Of course, as with the introduction of any new technology, it’s important to be ...
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How to not kill the medium when texting students

Texting is a top-rated channel for communicating with students. Surprisingly, it’s also the most underutilized. Until recently, there was no simple way for institutions to manage texting on campus. ...
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Legalities of texting students

You want to text students. But you don’t want to break the law. (Orange may be the new black, but it’s still not your color.) Lucky for you, it’s fairly easy to stay in compliance.
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Critical considerations for evaluating a texting solution for your campus

Departments on campus are searching for a more effective and efficient way to communicate with students. The existing solutions (web portals, mass emails, 8.5x11 multi-colored comic sans papers ...
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How to text students and parents without breaking privacy laws

You already manage student privacy when it comes to emails, phone calls and other channels. The good news is that texting is just another medium. Yes, there are a few special things to keep in mind, ...
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[Free Template] Text Messaging Policy for Your Campus

There’s no question about it: Text messaging is the most effective way to reach students. But does that mean you should dive in head first - and text students about this, that, and the other thing?
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Cadence by Mongoose - Higher Ed's preferred texting platform