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News & Events

3 min read

Is automation in higher education going to take my job?

Bots don’t replace humans, they help humans be more human.

The subject of chatbots in higher ed could conjure mental images of rows of assembly line machines replacing humans in factories around the world. The truth is, conversational engagement chatbots could make higher ed jobs more secure, helping colleges and universities increase enrollment and retention.

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2 min read

How to use texting and chatbots to provide campus reopening updates

Utilizing technology will allow your college to meet constituents’ expectations.

As the country continues to take steps to open amidst coronavirus fears, colleges and universities are either:

  1. Deciding whether or not to open in the fall
  2. Establishing a plan to open in the fall 
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2 min read

Improving advancement and stewardship in remote times

Advancement teams across the country are challenged with developing ways to engage with alumni and major gift donors due to the new landscape of remote communication.

With reduced in-person contact, stewardship has proven to be difficult. But there are ways to reach out to alumni and donors that allow them to be empowered without handshakes and personal visitation.

Here are some examples of text messages your advancement team can send:

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4 min read

Using 2-way texting to reach Giving Day goals

Colleges across the country are organizing to help students affected by COVID-19

Nonprofits are answering the call to join the movement and be a part of Giving Tuesday. It’s a global effort emergency response to the overwhelming need caused by COVID-19 and an opportunity for alumni to help students from their alma mater who have been affected by the pandemic. 

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2 min read

The difference between chatbots, AI and live chat

Does your college need a chatbot, AI or live chat?

These three terms are often used interchangeably, but there are distinct differences among them. When it comes to conversational marketing for colleges and universities, each of these features is equally important. So, what’s the difference?

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