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News & Events

3 min read

Is automation in higher education going to take my job?

Bots don’t replace humans, they help humans be more human.

The subject of chatbots in higher ed could conjure mental images of rows of assembly line machines replacing humans in factories around the world. The truth is, conversational engagement chatbots could make higher ed jobs more secure, helping colleges and universities increase enrollment and retention.

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2 min read

How to use texting and chatbots to provide campus reopening updates

Utilizing technology will allow your college to meet constituents’ expectations.

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1 min read

Engaging alumni in isolated times

Advancement teams across the country are challenged with developing ways to engage with alumni due to the ongoing crisis. With reduced communication and low response rates, stewardship has proven to be difficult. But there are ways to reach out to alumni that allow them to be empowered and helpful during isolation.

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3 min read

Using 2-way texting to reach Giving Day goals

Colleges across the country are organizing to help students affected by COVID-19

While the traditional Giving Day for Advancement is in December, nonprofits are answering the call to join the movement and be a part of Giving Tuesday on May 5, 2020. It’s a global effort emergency response to the overwhelming need caused by COVID-19 and an opportunity for alumni to help students from their alma mater who have been affected by the pandemic. 

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2 min read

The difference between chatbots, AI and live chat

Does your college need a chatbot, AI or live chat?

These three terms are often used interchangeably, but there are distinct differences among them. When it comes to conversational marketing for colleges and universities, each of these features is equally important. So, what’s the difference?

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