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Emergency Alerts vs. Informational/Conversational Texting

Emergency alerts are designed to, well, alert users in the case of an emergency. Whereas, conversational texts are designed to facilitate staff to students communication; resulting in better outcomes.
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Texting across the enterprise

A step-by-step guide to reaching students throughout their lifecycle Whether you’re currently utilizing a texting platform for a specific department at your school or still putting together a ...
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Effective use of texting across the enterprise

Panelists from Daemen College and Plymouth State University will speak with Mongoose’s Amanda Torrelli to share how they’ve implemented texting solutions. You’ll hear their success stories and best ...
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Managing texting preferences

Mongoose’s Dave Marshall and Andrew Veatch discuss the best practices for higher ed institutions to manage texting preferences in an enterprise environment. Topics covered include how to handle ...
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Integrating a texting platform with Salesforce

An in-depth discussion on integrating records and contacts from Salesforce to your texting platform. Mongoose Lead Software Developer, Nick Forysinski, and Mongoose President, Dave Marshall, talk ...
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Communicating with parents of prospective students

There is no denying the importance of the parents’ role in college application process. Schools that find effective ways to communicate with parents will have an upper hand when it comes to college ...
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When (and when not) to use automated text messages

If your school is utilizing a text messaging platform to communicate with students, you’re already basking in the glory of the convenience and manageability. But there’s still plenty on your plate ...
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When and how to use text nudges on campus

There’s a big difference between who wants to send text nudges to your students and who should be sending text nudges.
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Ask an FTP Server

What role can IT play in supporting student retention, graduation, and future employability?  There are so many unnecessary boundaries here. - Tabitha H. Oh, good. IT. Yes, the same scobberlotchers ...
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Top three considerations when selecting a texting platform

We all know by now that texting is an extremely effective way to communicate with students. Campuses across the country are using texting to varying degrees with a range of success. The texting ...
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Cadence by Mongoose - Higher Ed's preferred texting platform