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Live Web Chat Designed for Higher Ed

Perfectly Balancing Automation
and Human Connection

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Build a Better Website Experience with Cadence Chat

Connect with your website visitors in real time to get them fast, personalized support

Higher ed websites can often be complex and challenging to navigate–when visitors can’t find an answer quickly, they leave. Cadence Chat lets your team host authentic conversations that make a difference, all while saving significant staff time. Built by higher ed experts, Cadence Chat exists within your familiar Cadence platform, the tool that helps over 725 institutions.

 

Cadence Live Chat Feature Overview

Deliver Fast, Personalized Support with Cadence Chat

Bringing Human Connection Back to the Higher Ed experience
  • 👉  Improve Onsite Support with personalized conversations
  • 👉  Save Staff Time through reduced call & email volume
  • 👉  Contact Capture for follow-up on after-hours questions


Built In the Cadence Texting Platform

With chat and text in one platform, you can move conversations seamlessly through multiple channels, without missing a beat.

All with the personalized onboarding and dedicated client support you've come to expect from Mongoose, in the Cadence interface you know and love.

Cadence Live Chat to Text

 

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The Results Speak for Themselves

Cadence Live Chat ROI

 
“Our enrollment went up, our drop rate went down, and we have more students attending our orientation than ever before.”
Brian Jackson, Application Support Specialist,
McLennan Community College
 
 

Cadence Chat Overview

Provide 1-1 support to website visitors and assist with urgent questions, adding a personal touch when it’s needed the most.

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Text to Chat Interoperability

With chat and text in one platform, you can move conversations seamlessly through multiple channels, without missing a beat.

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Proven ROI

Prove ROI and show the impact that live chat has on your institution's website. See usage metrics, chat outcomes, and more right in Cadence.

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Maximize Moments with Prospects

Playbooks that build authentic experiences with your website visitors, moving students through the funnel faster.

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Get Started with Cadence Chat 

No more repeat questions and missing information as students move through the application process - now you can track their conversations end-to-end from website, to text, and beyond.

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