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Mongoose_Careers

Careers at Mongoose.

We keep our team small, but the opportunities are huge.

Open positions

  • Vice President, Marketing

    Mongoose is seeking an experienced and motivated Vice President (VP) of Marketing. Our VP of Marketing will play a significant role in shaping the company’s strategic planning and ensuring that the Marketing department’s activities contribute to our company’s long-term success. The position, which reports directly to the President, requires extensive strategic marketing experience and highly capable team leadership. 

    What We’re Looking For 

    A successful candidate will join Mongoose with the ability to exceed expectations in the following categories:  

    Strategic Planning 

    • Development, implementation, and ongoing management of a strategic marketing and communications plan, to include master brand awareness, product-specific promotion and marketing strategies, client nurturing strategies, inbound/content strategy, and industry-based public relations 

    Marketing Leadership 

    • Provide actionable guidance for all marketing initiatives, internally for direct reports and externally for vendors and partners 
    • Collaborate with the VP of Sales to ensure Sales Department and Marketing Department strategic alignment, and provide marketing support (campaigns, sales enablement tools, metrics, etc.) to assist the sales team in converting leads 
    • Drive implementation of marketing campaigns to meet business objectives, drive leads, and encourage customer retention
    • Monitor the performance of marketing campaigns and initiatives, optimizing when necessary. Provide regular reports and presentations on marketing metrics for the management team.   
    • Develop, review and manage the Marketing department’s budget
    • Provide guidance and ideas to organize effective marketing events
    • Build relationships with media and stakeholders through creative PR strategies

    Market Expertise 

    • Maintain current knowledge of industry trends, events and sentiment
    • Direct and support market research collection, analysis, and interpretation of market data for short- and long-term market forecasts and reports
    • Identify competitors and evaluate their strategies and positioning

    Brand Management 

    • Own and vigilantly maintain focus on the brand position and personality 
    • Maintain brand standards (and evolve them as necessary) and ensure compliance across all marketing and communications channels

    Department Management  

    • Manage the workflow of a team of 7 direct reports 
    • Collaborate with direct reports to identify their goals on an ongoing basis.  
    • Collaborate with the VP of People to ensure that team members are progressing in their individual roles, have access to professional development opportunities, mentorship, and training, and are consistently receiving performance feedback.   
    • Identify opportunities to expand the department as needed, and participate in the selection process for new employees within the department. 
    • Drive continual process improvement and implement best practices to ensure departmental efficiency
    • Prioritize marketing projects and allocate resources accordingly

    Company Leadership 

    • Actively participate as a member of the company leadership team, including meeting periodically, contributing to major company initiatives, and weighing in on company operational and growth decisions. 
    • Participate in the quarterly and annual planning of the company’s objectives
    • Build long term relationships with employees, clients, and stakeholders

    A successful candidate will: 

    • Be a confident and empathetic leader 
    • Have the ability to inspire and motivate others toward a common goal
    • Be a self-directed, resourceful individual, with the ability to make difficult decisions 
    • Have a strategic mindset 
    • Have superior communication skills 
    • Be extremely comfortable in a fast-paced environment where change is frequent

    A successful candidate will join Mongoose having these prior professional experiences: 

    • Experience in a similar leadership role as a VP of Marketing, Director of Marketing or CMO, and, prior to that, at least 10 years of marketing generalist experience at an agency, in a corporate setting, or a combination of environments  
    • Demonstrable experience leading and growing integrated marketing teams
    • Demonstrable experience planning and executing complex brand and product marketing initiatives 
    • Demonstrable brand ownership and growth 
    • Comprehensive knowledge of modern-day marketing strategies and tools
    • Experience working in or with fast-growing companies  

    Who We Are

    Mongoose is a thought leader in the higher ed industry - focused on improving the way colleges and universities communicate by publishing relevant content and sharing best practices. Our mission is to revolutionize the way higher education institutions engage, motivate, and grow individuals and communities.

    Our product, Cadence, is a cloud-hosted texting platform that colleges purchase to create and manage texting conversations with their constituents - including prospective and current students, alumni, donors, and families. Our product, Harmony, is an intelligent chatbot that colleges purchase to effortlessly guide website visitors to the right content, capture lead information, and route conversations to the appropriate staff.

    Our values define us.

    To apply, please submit a cover letter and resume to careers@mongooseresearch.com.

    EEO Employer - Minorities / Females / Disabled / Veterans / Sexual Orientation / Gender Identity.

  • Sales Development Representative (SDR)

    The Sales Development Representative (SDR) role is a  demanding position at a fun, rewarding company.  We are looking for a  driven, friendly, well-spoken individual to assist our company in expanding our customer base. The SDR’s responsibilities include generating potential leads, soliciting potential customers, facilitating sales, and connecting customers with the right salesperson.

    To be a successful Sales Development Representative, you should have excellent communication, interpersonal, and customer service skills. You should also demonstrate the ability to meet deadlines and have strong analytical and mathematical skills. A passion for technology and a driven, self-motivated personality is also a must!

    This position will report to the VP of Sales, working to develop and close a large volume of new business opportunities.

    What you will do in this role

    • Serve as an inside, hunter-based, revenue-producing team member focused on finding new clients in emerging market opportunities.
    • Initiate contact with potential customers through cold-calling or responding to leads generated from marketing efforts.
    • Independently prospect, nurture, and generate leads to acquire new business by calling on company/Higher Education decision-makers.
    • Build rapport and create relationships with prospects to accurately identify needs.
    • Generate phone or virtual meetings to qualify the prospects’ needs and present our software solutions (Cadence and Harmony).
    • Move solid leads through the sales funnel, connecting them to a Sales Director, and arranging in-person meetings, emails, or phone calls.
    • Follow-up with potential customers who expressed interest but did not sign a contract.
    • Generate high levels of metric activities meeting daily, weekly, and monthly predetermined sales quotas.
    • Collaborate with Sales Directors  and marketing  to ensure the company's goals and targets are met.
    • Report sales activities and business pipeline weekly to our VP of Sales.

    Qualifications

    • Bachelor’s Degree preferable
    • Proficiency in technology and social media platforms
    • Experience utilizing client relationship management systems (Salesforce or HubSpot)
    • Ability to work well independently and as part of a team
    • Strong verbal, written communication and presentation skills
    • High sense of urgency and innate sales talent
    • Hunger to prove ability, develop and grow professionally
    • Professional demeanor and impeccable integrity
    • Strong time management and analytical skills
    • Strong telephone etiquette and computer literacy skills
    • Proficiency in high-paced cold-calling both by phone and video conferencing
    • Organized, self-starter that utilizes technology to achieve their goals and increase the proliferation of the Mongoose brand nationwide
    • Possess a drive to succeed that is self-generated and an expectation to deliver results needed to achieve sales targets and quotas

    Who we are

    Mongoose is a thought leader in the higher ed industry - focused on improving the way colleges and universities communicate by publishing relevant content and sharing best practices. Our mission is to revolutionize the way higher education institutions engage, motivate, and grow individuals and communities.

    Our product, Cadence, is a cloud-hosted texting platform that colleges purchase to create and manage texting conversations with their constituents - including prospective and current students, alumni, donors, and families.

    Our product, Harmony, is an intelligent chatbot that colleges purchase to effortlessly guide website visitors to the right content, captures lead information, and routes conversations to the appropriate staff.

    Our values define us.


    To apply

    Please send resume and cover letter to careers@mongooseresearch.com.

    EEO Employer - Minorities / Females / Disabled / Veterans / Sexual Orientation / Gender Identity.

 

What it's like working here.

Mongoose is growing – fast. But not too fast. We take hiring a new employee very seriously and we can be rather picky. To us, it’s like inviting a new member into our family. So we want it to be the perfect fit – for both sides.

 

Our philosophy

“Client Love.” It’s a phrase that you’ll hear around the office over and over. It’s our core philosophy that is embraced by our entire team. We even have a giant poster to remind us.  Why? Because we do love our clients. We go the extra mile to support them. And we truly feel that our success is only realized when our clients learn from our insights, get extraordinary results with our products, and excel at their jobs.

This Client Love seeps into every aspect of who we are and what we do – our client communications, our support processes, our publications, our products, our people. Everything.

ClientLove_vertical-01

Interested?

If you think you have the right skills – and will be the right fit – to join our team, then send us a message to introduce yourself.

Apply now