Careers at Mongoose.

NOTE: Candidates must be US citizens/Permanent Residents

What We Do

Mongoose helps colleges and universities advance the student journey by enabling effective communications for students, parents, employees, and alumni. We help enable Higher Education growth goals and are revolutionizing the way universities recruit, enroll, retain, and graduate students while advancing students’ career readiness and university advocacy.

What this role is all about

We're looking for an Engineering Manager to join the team, reporting to our VP of Technology. 

Our engineers work closely with our product and design teams to plan and build our industry leading, higher ed engagement platform, Cadence.  Our team is small but mighty, and is looking for a leader to help us take the next steps.

The core responsibilities for this role will be to work regularly with the engineers to gather feedback and provide direction, coaching, and mentorship in return - on topics ranging from technical concerns, current work-in-progress, engineering and product development processes, team communication, career development, company direction, and general satisfaction.  This individual will be working together, on a daily  basis, with product and design leadership to ensure our product development team at large is working in an engaging and efficient manner.

This role - while not directly responsible for the technical direction and architecture of our products - will work with the engineering leadership group to set technical direction, quality standards, and foster a culture and processes that keep developers engaged and focused as they grow and provide value for the company and our customers.

What you'll be doing

• Develop people and teams through coaching, mentoring and feedback
• Guide the continued development of an effective and rewarding engineering environment and taking accountability for the functioning of teams and individuals in that environment
• Continue to develop the team's approach to providing transparency/clarity around work-in-progress,  integrating technical/product needs, effective and safe delivery practices, quality assurance and involvement in product planning/discovery
• Collaborate with product and design leadership on process improvement, team resourcing and structure, prioritization and project planning
• Represent the engineering team in company wide initiatives and planning
• Help build and execute our hiring plan and structure for the engineering team through recruiting and team development
  
  

What you should bring

• At least 6 years of direct engineering experience, as member of a development team collaborating with product, engineering, and design.
• At least 2 years serving as the manager of an engineering team, where you have built an approach and philosophy towards engineering management that you can articulate
• A pragmatic and collaborative working style that includes your peers and team members in important decisions and leads to shared understanding and ownership.  
• The ability to reduce complex problems into a set of simpler steps or solutions.  We value a pragmatic approach in deciding what kind of technology and process we will apply in a given situation.
• A desire to improve software over time, being transparent with failures and lessons learned, and an ability to look forward to improvement and not dwell on mistakes
• Ability to prioritize and make decisions - you are able to weigh several and potentially conflicting constraints and make the best decision at the time, and provide context around that decision to others.
• Outstanding communication skills, self-awareness and emotional intelligence
  
  

Our Culture

Mongoose is committed to building a company that's focused not just on the bottom line, but also on the happiness of our customers and team.

We offer a flexible work environment that allows for both hybrid and fully remote opportunities to help set you up for success. Mongoose is an equal opportunity employer that is united by our values and celebrates our unique differences.

We're on a mission to personalize and improve the higher education experience with smart, innovative products. Come join us!

You might be a good fit for Mongoose if you:

• Like to work with amazing people! (Seriously, our own teammates’ words)
• Dislike politics and “red tape” 
• Are friendly, always willing to lend a helping hand
• Can make a path forward, even in ambiguous situations
• Are humble, able to admit your failures (we’re all human)
• Love to learn, self-taught in many areas
• Are willing to give and receive feedback because you care
• Are bored without a hard problem to solve
• Enjoy seeing your hard work make real impact, and controlling your own success 
  
  

To Apply

Please send a resume and cover letter to Careers@MongoooseResearch.com. Include notes about projects, links to repos or whatever work you’re proud of.

EEO Employer - Minorities / Females / Disabled / Veterans / Sexual Orientation / Gender Identity.