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Achieve campus-wide engagement.
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Connect with prospective students.
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Student Success

Increase retention with current students.
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Advancement

Improve alumni relations, stewardship, and donations.
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Careers

You're going to love working with us.

Client Love

Around our office, there’s one phrase that’s used over and over: “Client Love.” It’s because we love our clients. We go the extra mile to support them. And we truly feel that our success is only realized when our clients learn from our insights, get extraordinary results with our products, and excel at their jobs.

This Client Love seeps into every aspect of who we are: our client communications, our support processes, our publications, our products, our people. Everything.

 

Our Team

Mongoose employees are given flexibility to work from home as needed in order to maintain a healthy work/life balance. When in the office, we converge at 6506 East Quaker, Suite 202 because we kind of enjoy each other.

We intentionally keep our team small, and to us, hiring a new employee feels like hiring a family member - we take it very seriously, and we’re very picky. Since Mongoose’s inception in 2009, we’ve grown tremendously in number of clients, quality of work, and level of service. Can’t stop. Won’t stop.

 

Interested?

If you think you have the makings of the next best addition to our team, we'd love to hear from you. Send us a note to get the conversation started.

Mongoose
Mongoose
Mongoose

Open positions

  • Graphic Design Intern

    WHO WE ARE

    Mongoose is a thought leader in the higher ed industry - focused on improving the way colleges and universities communicate by publishing relevant content and sharing best practices. 

    Our product, Cadence, is a cloud-hosted texting platform that colleges purchase to create and manage texting conversations with their constituents - including prospective and current students, alumni, donors, and families.

    WHAT YOU WILL DO

    During the Fall semester you will learn first-hand about marketing for higher education and selling our SaaS product, Cadence. Your paid internship will  include exposure to, the following design and digital marketing areas:

    • Front-end web design
    • User experience design
    • Social media marketing
    • Email marketing
    • Updating and editing our HubSpot-hosted website and blog
    • Analytics and reporting experience
    • Digital ad design
    • Print design
    • Additional value-added marketing and design activities as needed

    WHAT WE’RE LOOKING FOR

    • College student currently pursuing a degree in Graphic, Digital, or New Media Design (must have completed at least one year of study)
    • Located in the Western New York area with the ability to commute to our Orchard Park, NY office ~20 hours per week Monday-Friday between 9 a.m. and 5 p.m. (schedule flexible)
    • Must provide relevant portfolio and resume to be considered
    • Basic working knowledge of Adobe Creative Suites including Photoshop, InDesign, and Illustrator
    • Experience with Google Docs, Slides, and Sheets a plus

    Interested applicants should contact our Digital Specialist, Marcia Rich (marcia@mongooseresearch.com) with your resume, cover letter, and portfolio.

  • Sales Development Representative (SDR)

    OVERVIEW

    A demanding position at a fun, rewarding company, the Sales Development Representative (SDR) position for Mongoose will:

    • Be an inside, hunter-based, revenue-producing role focused on finding new clients in emerging market opportunities
    • Independently prospect, nurture, and generate leads to acquire new business by calling on company/Higher Education decision makers to build rapport and close opportunities that were self-sourced
    • Prospect leads to generate phone or virtual meetings to qualify the prospects needs and present our software solution (Cadence)
    • Generate high levels of metric activities meeting daily, weekly, and monthly predetermined sales quotas
    • Work closely with our Territory Sales Directors and  be responsible for reporting their sales activities and business pipeline weekly to our VP of Sales
    • Possess a drive to succeed that is self-generated and an expectation to deliver results needed to achieve sales targets and quotas
    • Have the highest level of ethics and consistently perform to their goals
    • Be an organized, self-starter that utilizes technology to achieve their goals and increase the proliferation of the Mongoose brand nationwide
    • Report to the VP of Sales, working to develop and close a large volume of new business opportunities

    WHAT WE’RE LOOKING FOR

    • High pace, effective, daily metric activity and personal accountability to work under pressure of quota and high production expectations
    • High aptitude for use and adoption of technology 
    • Set appointments with target personas using phone, video, email and social prospecting
    • Clearly articulate our value proposition, process and solutions to prospective clients
    • Educate prospective clients in Higher Education
    • Articulate strategic opportunities for prospects in relation to our competitive market advantages
    • Run scheduled appointments (phone and video conferencing), uncovering needs and present Mongoose’s process and solutions to close new sales opportunities and support the Sales Directors with overall territory management
    • Build new leads and opportunities for an emerging market
    • Utilize our client relationship management (CRM – HubSpot) system to track all activity and prospective leads and deals
    • Achieve sales targets set by VP of Sales
    • Attend Regional and National Conferences – booth management and cultivate relationships
    • Local and Regional travel <20%

    WHAT’S REQUIRED

    • Bachelor’s Degree preferable
    • Minimum 1-2 years of (B2B) sales experience
    • Proficiency in technology and social media platforms
    • Experience utilizing client relationship management systems (SalesForce or HubSpot)
    • Ability to work well independently and as part of a team
    • Strong verbal, written communication and presentation skills
    • High sense of urgency and innate sales talent
    • Hunger to prove ability and develop and grow professionally
    • Professional demeanor and impeccable integrity
    • Proficiency in high-paced cold-calling both by phone and video conferencing

    WHAT WOULD BE A PLUS

    • Previous Top Performer status in a sales position
    • Proven track record of pipeline development and closing sales

    Interested applicants should contact our VP of Sales, Jason Pearl (salesjobs@mongooseresearch.com)  with your resume and cover letter.

    WHO WE ARE

    Mongoose is a thought leader in the higher ed industry - focused on improving the way colleges and universities communicate by publishing relevant content and sharing best practices. While we give our employees the flexibility to work from home when needed, we converge in Orchard Park, NY at 6506 East Quaker, Suite 202 because we kind of enjoy each other. 

    Our product, Cadence, is a cloud-hosted texting platform that colleges purchase to create and manage texting conversations with their constituents - including prospective and current students, alumni, donors, and families.

    EEO Employer - Minorities / Females / Disabled / Veterans / Sexual Orientation / Gender Identity.

  • Director of Partner Business Development

    In this new role at Mongoose, you’ll be exclusively focused on partner development, and be instrumental in the creation of our partner program.  Leveraging the strengths and knowledge of the Mongoose team, you’ll collaborate with sales, client success, development, operations, and marketing to deepen your knowledge of our position in the market and develop the strategic plan, tactics, and processes of the partner program. 

    Within 120 days, we expect you’ll have your finger on the pulse of the higher education ecosystem and will be overseeing market analysis, research, as well as monitoring competitive activity; all with the goal of identifying, vetting, onboarding, and growing partnership opportunities.

    Requirements

    • A strong mix of marketing, sales and account management experience
    • Extensive experience in the higher education ecosystem
    • Quantifiably successful track record of running performance-driven partner programs
    • A burning passion for personal growth, emerging technologies, innovation, and fast-paced environments

    Functional Responsibilities

    • As the main point of contact for all partnerships and alliances, your role involves being the liaison between Mongoose and the partner community. You will regularly reach out to partners both individually and as a group to gather feedback on the relationship,  industry intelligence, and partner community needs.
    • Develop a go-to-market strategy for the overall partnership program and individual marketing and business development plans for each strategic partnership.
    • Hold quarterly check-in meetings to jointly gauge the progress of the relationship and discuss next steps.
    • Coordinate with mutual sales and business development stakeholders to create joint sales strategies, including, but not limited to: cross-training, territory mapping, lead referral tracking and revenue goals.
    • Coordinate with mutual marketing department stakeholders to create joint marketing opportunities, including but not limited: joint solution briefs, case studies, emails, webinars, podcasts, guest blogs, social media sharing, and events.
    • Be the liaison for any technical integrations with mutual stakeholders in product and development teams. Monitor and manage project timelines and deliverables to ensure success.
    • Be accountable for partnership engagement and goals.

    About Mongoose

    The team at Mongoose is a group of highly passionate individuals who all thrive on changing the way higher education communicates.

    Our product, Cadence, is higher education’s preferred texting platform. Cadence helps over 450 campuses create instant, meaningful connections with constituents across the lifecycle - and in doing so, achieve remarkable outcomes.

    We are located in Orchard Park, NY and are “remote-friendly.” We currently have five remote employees. Local/office-based employees are given the flexibility to work from home as needed in order to maintain a healthy work/life balance.

    We intentionally keep our team lean, and to us, hiring a new employee feels like hiring a family member - we take it very seriously, and we’re very picky. Since Mongoose’s inception in 2009, we’ve grown tremendously in the number of clients, quality of work, and level of service.

    To apply for the position, please email partner-busdev@mongooseresearch.com.

     

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