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Careers at Mongoose.

We keep our team small, but the opportunities are huge.

Open positions

  • Marketing Operations Specialist

    Marketing operations is the end-to-end optimization and governance of marketing processes at a company. This practice ensures that technology and automation are integrated and deployed effectively, funnels are optimized, goals are kept in focus, data is kept clean and tracked properly, marketing reports are used and insights applied, budgets are respected, planning is actionable, and communication routines are smooth. Marketing operations is what keeps marketing effort together, lays the foundation of marketing success, and enables scale.


    What you will do in this role:

    • Oversee the marketing tools, data, automation, and integration for Mongoose.
    • Oversee the marketing tools, data, automation, and integration for Mongoose.
      • Build and manage HubSpot lists for emails, workflows, and reporting.
      • Create, manage, and report on marketing campaigns using HubSpot’s Campaign and Reporting tools.
      • Evaluate marketing email metrics (opens, clicks, bounces, and meetings booked) and report on outcomes and make suggested improvements for performance.
      • Ownership of Trello for marketing, to include the technical operations and function of the platform, proactively make improvements for our usage of the platform.
      • Manage ZoomInfo for the marketing team, to include creating marketing lists for use in social media, advertising, lead nurture campaigns. Monitor export of contacts/companies to ensure we do not go over our credit allocation.
    • Establish and maintain scalable processes that ensure best practices in marketing campaigns and lead management.
    • Create and maintain monthly metrics reports on marketing activities, effectiveness, and business impact as determined by the Director of Marketing.
    • Analyze marketing data to develop insights and make recommendations on areas for optimization.
    • Monitor and maintain data quality within the CRM database by reducing the amount of non-engaged contacts, contacts with missing key data points, bounced contacts.
    • Monitor CRM total contact count to ensure we stay within our contracted contact limit.


    • BA/BS or equivalent working experience
    • Three - five years of marketing experience
    • Strong analytical skills (including mastery of Google Sheets) and experience with reporting and data analysis
    • Proficiency in marketing automation systems (i.e HubSpot preferred) and integrating those systems with other technologies
    • Ability to manage multiple projects at the same time in a fast-paced environment
    • Technically capable, excellent communicator, and a desire to improve processes


    Who we are

    Mongoose is a thought leader in the higher ed industry - focused on improving the way colleges and universities communicate by publishing relevant content and sharing best practices. Our mission is to revolutionize the way higher education institutions engage, motivate, and grow individuals and communities.

    Our product, Cadence, is a cloud-hosted texting platform that colleges purchase to create and manage texting conversations with their constituents - including prospective and current students, alumni, donors, and families.

    Our product, Harmony, is an intelligent chatbot that colleges purchase to effortlessly guide website visitors to the right content, capture lead information, and route conversations to the appropriate staff.

    Our values define us.


    To apply

    Please send a resume and cover letter to Careers@MongooseResearch.com 

    EEO Employer - Minorities / Females / Disabled / Veterans / Sexual Orientation / Gender Identity.


What it's like working here.

Mongoose is growing – fast. But not too fast. We take hiring a new employee very seriously and we can be rather picky. To us, it’s like inviting a new member into our family. So we want it to be the perfect fit – for both sides.


Our philosophy

“Client Love.” It’s a phrase that you’ll hear around the office over and over. It’s our core philosophy that is embraced by our entire team. We even have a giant poster to remind us.  Why? Because we do love our clients. We go the extra mile to support them. And we truly feel that our success is only realized when our clients learn from our insights, get extraordinary results with our products, and excel at their jobs.

This Client Love seeps into every aspect of who we are and what we do – our client communications, our support processes, our publications, our products, our people. Everything.



If you think you have the right skills – and will be the right fit – to join our team, then send us a message to introduce yourself.

Apply now