FAQs


General questions about Elevate

1. Is it valuable for new Cadence users? Yes - extremely valuable. ELEVATE is hands-down the most efficient way to fast-track your product training and gives you an avenue to learn not only from the experts at Mongoose but from other seasoned users of the platform. 

2. What’s included with the cost of registration?
All conference fees
Three breakfasts, two lunches, two dinners, and beverages
All social and networking events

3. What if I want to bring my family/spouse? Guests are welcome to join ELEVATE attendees at our dinner events on Sunday and Monday evenings for a cost of $45/guest per event. Monies may be paid via cash or check at the time of the event.

4. What's the dress code? The conference dress code is resort casual. The meeting facilities are air conditioned, so consider a bringing an additional layer for time indoors.


Questions about La Concha Resort

1. How do I book my hotel? You can book your hotel room by calling La Concha Resort directly at 787-721-7500 or here. Request to book using the Mongoose rate of $219 per room plus tax for the conference dates of July 7-10. Should you want to extend your stay prior to or beyond the July 7-10 conference dates, please call the hotel directly to make arrangements. Please note: the room rates may vary outside of our designated conference dates.

2. What if I run into issues when trying to book my room? If for any reason you're having trouble booking the room online and/or talking with the representatives at La Concha, please contact our Mongoose event captain, Amber Papsidero at amberp@mongooseresearch.com

3. Is there free Wi-Fi? Yes. La Concha Resort has free Wi-Fi throughout the property, including most of the beach.


General questions about Puerto Rico

1. What's the weather like in San Juan in July? The average high temperature in San Juan in July is 80 degrees, and the average low temperature is 70 degrees. The ocean temperature in July is, on average, 80 degrees.

2. Am I able to use my cell phone plan? Sprint, T-Mobile, Verizon, and AT&T all work well in Puerto Rico. You DO NOT need to activate an international plan to use your cell phone or data plan in Puerto Rico.

3. What types of credit/debit cards are accepted? What’s the cash situation? All major credit cards are accepted. US Dollars are the currency in Puerto Rico.

4. What should I pack? La Concha hotel is nicely equipped with Aveda-brand toiletries, a hair dryer, an iron and ironing board, and robes. They also provide beach towels for guests. ELEVATE guests should pack:
Resort casual wear for three conference days, including a sweater for air conditioned rooms
Relaxed casual wear for two outdoor evening events and one night of free time
Activewear if you intend to use the fitness facilities or do any island exploration, including comfortable shoes

 What previous attendees have said about ELEVATE 

“The 2018 conference was amazingly informative and collaborative, and helped us come up with a better strategy for our team.”

Questions about ELEVATE? Reach out to Amber Papsidero at amberp@mongooseresearch.com.