The latest higher ed news and content - all in one place.

4 texts you should be sending alumni - that don’t ask for money

Advancement

Harmony hits all the higher education pain points

Communications

High Speed Sending streamlines Advancement efforts

Advancement

Harmony allows for authentic interactions in higher ed

Communications

Mongoose values - who we are and why we do it

Communications

New York University turns to texting to support and inspire students during COVID

Student Success

If time is money, Harmony makes you rich

Communications

What content should be on the parents’ section of your school’s website?

ENROLLMENT

Need leads? Harmony handles higher ed lead generation for you!

Communications

Why your college faculty should be texting students

enterprise

How Harmony seamlessly integrates with your systems - Slate, CRMs, and more

Communications

Texting with Cadence creates real ROI for Admissions departments

Enrollment

The 4 types of chatbots you should know about

Communications

How Louisiana Tech University used texting to develop a campus contact tracing program

Student Success

Guided chat flows: your website visitor’s path to success

Communications

How an intelligent virtual assistant helps visitors accomplish tasks

Communications

Advance your institution's communications with Auto Reply

Communications

Create real conversations and get more out of your data with Harmony

Communications

How an intelligent virtual assistant can help you meet retention goals

Student Success

What can an intelligent virtual assistant do for your Admissions department?

Communications

Does Harmony support other languages?

communications

4 Ways to Engage Alumni Through a Virtual Homecoming

communications

What is an intelligent virtual assistant and how is it different from a chatbot?

communications

Choosing who should be texting students

enterprise

Five touchpoints for communicating with current students

student success

7 tips for communicating with Gen Z students

enterprise

Communicating effectively with post-traditional college students

student success

Communicating with parents, high school counselors, employers, and media

enterprise

10 cross-campus texting templates to ensure best communication practices

enterprise

Smart text messaging strategies to beat higher ed staff burn out

enterprise

Mongoose’s chatbot is THAT easy to install? Wow. Wow.

communications

How does Harmony improve over time?

communications

What is a chatbot playbook?

communications

Does your college website pass the 10-minute tuition search challenge?

communications

3 texting strategies proven to rekindle conversations with students

enterprise

Texting nudges to supplement your college's communications strategy

enterprise

Is automation in higher education going to take my job?

communications

Reducing summer melt for graduate students

enterprise

How to use texting and chatbots to provide campus reopening updates

enterprise

Preparing for the summer of COVID-related melt

ENROLLMENT

How one higher education institution increased conversion of new leads by 518% by using ChatBots

communications

Engaging alumni in isolated times

ADVANCEMENT

Using 2-way texting to reach Giving Day goals

ADVANCEMENT

The difference between chatbots, AI and live chat

communications

Top 5 reasons to have a chatbot on your college website

communications

The importance of two-way texting in donor engagement during COVID-19

ADVANCEMENT

Is it safe and secure to log into Cadence remotely?

ENTERPRISE

Best practices for advancement departments during COVID-19

ADVANCEMENT

3 relevant tips for higher ed texting through COVID-19

ENTERPRISE

Emergency alerts vs. two-way texting for COVID-19 updates

ENTERPRISE

The key to fundraising is them, not you

ADVANCEMENT

Staying connected with students when your campus closes

ENTERPRISE

How OCC revolutionized student success with Guided Pathways

ENROLLMENT

A guide to writing uncomfortable messages

student success

Engaging more students with conversational marketing

communications

Integrating Salesforce with your texting platform

STUDENT SUCCESS

How Jacksonville State combined smart integration with automation

STUDENT SUCCESS

We get to do this - caring in college admissions with Brennan Barnard

ENROLLMENT

Talk about money and raise more, with Lori L. Jacobwith

ADVANCEMENT

Some surprising statistics on "stealth fighter" parents

ENROLLMENT

Better fundraising through listening with Brian Gawor

ADVANCEMENT

Being inclusive without labeling students

ENROLLMENT

7 steps to prep for a successful Giving Day

ADVANCEMENT

Put more students in the seats for on campus events

ENROLLMENT

Four strategies to avoid summer melt

ENROLLMENT

Top 5 Best Practices for Texting Across the Student Lifecycle

ENTERPRISE

The TCPA and Legalities of Texting

ENTERPRISE

Why do alumni support their alma mater?

ADVANCEMENT

How to integrate the Cadence texting platform with your CRM

ENTERPRISE

Communicating with online students

ENROLLMENT

Enterprise texting for community colleges

STUDENT SUCCESS

Communicating with Gen Z Students

ENROLLMENT

UNC Charlotte recognized for annual giving text campaign

ADVANCEMENT

How to expand adoption and use of texting on campus

ENTERPRISE

Communicating with parents of prospective students

ENROLLMENT

5 metrics that matter when texting students

ENTERPRISE

Re-imagining advancement

ADVANCEMENT

Comparing a texting feature to a texting platform

ENTERPRISE

10 texting platform features that will make your life easier

ENTERPRISE

Making connections with storytelling

ENROLLMENT

Best practices for texting in advancement

ADVANCEMENT

Get more graduate recruits with text messaging

ENROLLMENT

Pushing back on generational labels

STUDENT SUCCESS

Should technical colleges be texting?

ENTERPRISE

Admissions texting templates to make your life easier

ENROLLMENT

6 smart uses of texting in advancement

ADVANCEMENT

Texting practices to avoid when using emojis

STUDENT SUCCESS

ELEVATE recap: Experts discuss texting with students

ENROLLMENT

Integrating a texting platform with Salesforce

ENTERPRISE

Reaching community college students

STUDENT SUCCESS

Ask a 1940's Admissions Dean, Bertram L. Burnside

ENROLLMENT

How to choose a texting platform for your campus

ENTERPRISE

Texting templates are guidelines for success

ENROLLMENT

Enhancing your brand experience with texting

STUDENT SUCCESS

Yield season: Want to make your numbers?

ENROLLMENT

Legalities of texting alumni

ADVANCEMENT

How to text students and parents without breaking privacy laws

ENROLLMENT

The evolution of student communication

ENTERPRISE

Why it’s important to share your texting successes with others on campus

ENROLLMENT

Are your phone calls to students drowning in a sea of robocalls?

STUDENT SUCCESS

How Eastern Washington University reinvented communications with texting

ENROLLMENT

Changing the way we think about advancement and alumni identity

ADVANCEMENT

Setting your school apart and creating value

ENTERPRISE

Social media in higher ed

STUDENT SUCCESS

Which departments should be texting?

ENTERPRISE

Texting in advancement: Best practices and new opportunities

ADVANCEMENT

Transfer folks: Make it easy on everyone - text your students

ENROLLMENT

Critical considerations for evaluating a texting solution for your campus

ENTERPRISE

Personality traits of parents of Gen-Z students

ENROLLMENT

The student communication crisis

STUDENT SUCCESS

Emergency alerts vs. informational texting

ENTERPRISE

Developing a texting communications plan for current students

STUDENT SUCCESS

Crafting text messages that make the grade

ENROLLMENT

Texting across the enterprise

ENTERPRISE

How to collect parent information in the admissions process

ENROLLMENT

Higher Ed: Challenged as Never Before

STUDENT SUCCESS

Impact of texting on enrollment

ENROLLMENT

Why do you need a texting communications plan?

STUDENT SUCCESS

Collecting mobile phone numbers and opt-in permission from students

ENROLLMENT

Managing texting preferences

ENTERPRISE

Stop. Using. Periods. Maximizing your text messaging response rate

STUDENT SUCCESS

What mediums work best when communicating with parents?

ENROLLMENT

Why it’s important to share your texting successes with others on campus

STUDENT SUCCESS

Prospectives vs. Professionals: A brutally honest satirical comparison

ENROLLMENT

When and how to use text nudges on campus

ENTERPRISE

Seven rules of engagement - Mongoose style

STUDENT SUCCESS

Texting throughout the student lifecycle

ENTERPRISE

PPY is the new black: 4 ways texting will ensure effectiveness

ENROLLMENT

[Free Template] Text Messaging Policy for Your Campus

ENTERPRISE

When to include parents in the admissions process

ENROLLMENT

Is your medium sending the wrong message?

ENTERPRISE

Using mobile technology to improve communication with students

ENTERPRISE

Best practices for texting students

STUDENT SUCCESS

When (and when not) to use automated text messages

ENTERPRISE

Increased enrollment yield with texting: exploring the data

ENROLLMENT

Text nudges to engage students

STUDENT SUCCESS

Ask an FTP Server

ENTERPRISE

Veteran wisdom for transfer admissions professionals

ENROLLMENT

Effective use of texting across the enterprise

ENTERPRISE

Managing texting preferences in an enterprise environment

ENTERPRISE

The use of texting for intercollegiate athletics

STUDENT SUCCESS

Legalities of texting students

ENTERPRISE

Texting at Carroll University improves student outcomes

STUDENT SUCCESS

How to not kill the medium when texting students

ENTERPRISE

[Case Study] Texting and yield at Presbyterian College

ENROLLMENT

What’s a good response rate?

ENTERPRISE

Using a phone to text students is (now) a bad idea

STUDENT SUCCESS

The student communication crisis

ENROLLMENT

Five novel uses of texting to engage students

STUDENT SUCCESS

Top three considerations when selecting a texting platform

ENTERPRISE