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Stay up to date on the latest industry trends.
The latest higher ed news and content - all in one place.
No matter where you work on campus, we've curated content that will help you better communicate with students, parents, and alumni.
What our partner colleges and universities are reading
How to text students and parents without breaking privacy laws
ENTERPRISE
Communicating with parents of prospective students
ENROLLMENT
Best practices for texting students
STUDENT SUCCESS
All
Enrollment
Student Success
Advancement
Enterprise
Communications
4 texts you should be sending alumni - that don’t ask for money
Advancement
Harmony hits all the higher education pain points
Communications
High Speed Sending streamlines Advancement efforts
Advancement
Harmony allows for authentic interactions in higher ed
Communications
Mongoose values - who we are and why we do it
Communications
New York University turns to texting to support and inspire students during COVID
Student Success
If time is money, Harmony makes you rich
Communications
What content should be on the parents’ section of your school’s website?
ENROLLMENT
Need leads? Harmony handles higher ed lead generation for you!
Communications
Why your college faculty should be texting students
enterprise
How Harmony seamlessly integrates with your systems - Slate, CRMs, and more
Communications
Texting with Cadence creates real ROI for Admissions departments
Enrollment
The 4 types of chatbots you should know about
Communications
How Louisiana Tech University used texting to develop a campus contact tracing program
Student Success
Guided chat flows: your website visitor’s path to success
Communications
How an intelligent virtual assistant helps visitors accomplish tasks
Communications
Advance your institution's communications with Auto Reply
Communications
Create real conversations and get more out of your data with Harmony
Communications
How an intelligent virtual assistant can help you meet retention goals
Student Success
What can an intelligent virtual assistant do for your Admissions department?
Communications
Does Harmony support other languages?
communications
4 Ways to Engage Alumni Through a Virtual Homecoming
communications
What is an intelligent virtual assistant and how is it different from a chatbot?
communications
Choosing who should be texting students
enterprise
Five touchpoints for communicating with current students
student success
7 tips for communicating with Gen Z students
enterprise
Communicating effectively with post-traditional college students
student success
Communicating with parents, high school counselors, employers, and media
enterprise
10 cross-campus texting templates to ensure best communication practices
enterprise
Smart text messaging strategies to beat higher ed staff burn out
enterprise
Mongoose’s chatbot is THAT easy to install? Wow. Wow.
communications
How does Harmony improve over time?
communications
What is a chatbot playbook?
communications
Does your college website pass the 10-minute tuition search challenge?
communications
3 texting strategies proven to rekindle conversations with students
enterprise
Texting nudges to supplement your college's communications strategy
enterprise
Is automation in higher education going to take my job?
communications
Reducing summer melt for graduate students
enterprise
How to use texting and chatbots to provide campus reopening updates
enterprise
Preparing for the summer of COVID-related melt
ENROLLMENT
How one higher education institution increased conversion of new leads by 518% by using ChatBots
communications
Engaging alumni in isolated times
ADVANCEMENT
Using 2-way texting to reach Giving Day goals
ADVANCEMENT
The difference between chatbots, AI and live chat
communications
Top 5 reasons to have a chatbot on your college website
communications
The importance of two-way texting in donor engagement during COVID-19
ADVANCEMENT
Is it safe and secure to log into Cadence remotely?
ENTERPRISE
Best practices for advancement departments during COVID-19
ADVANCEMENT
3 relevant tips for higher ed texting through COVID-19
ENTERPRISE
Emergency alerts vs. two-way texting for COVID-19 updates
ENTERPRISE
The key to fundraising is them, not you
ADVANCEMENT
Staying connected with students when your campus closes
ENTERPRISE
How OCC revolutionized student success with Guided Pathways
ENROLLMENT
A guide to writing uncomfortable messages
student success
Engaging more students with conversational marketing
communications
Integrating Salesforce with your texting platform
STUDENT SUCCESS
How Jacksonville State combined smart integration with automation
STUDENT SUCCESS
We get to do this - caring in college admissions with Brennan Barnard
ENROLLMENT
Talk about money and raise more, with Lori L. Jacobwith
ADVANCEMENT
Some surprising statistics on "stealth fighter" parents
ENROLLMENT
Better fundraising through listening with Brian Gawor
ADVANCEMENT
Being inclusive without labeling students
ENROLLMENT
7 steps to prep for a successful Giving Day
ADVANCEMENT
Put more students in the seats for on campus events
ENROLLMENT
Four strategies to avoid summer melt
ENROLLMENT
Top 5 Best Practices for Texting Across the Student Lifecycle
ENTERPRISE
The TCPA and Legalities of Texting
ENTERPRISE
Why do alumni support their alma mater?
ADVANCEMENT
How to integrate the Cadence texting platform with your CRM
ENTERPRISE
Communicating with online students
ENROLLMENT
Enterprise texting for community colleges
STUDENT SUCCESS
Communicating with Gen Z Students
ENROLLMENT
UNC Charlotte recognized for annual giving text campaign
ADVANCEMENT
How to expand adoption and use of texting on campus
ENTERPRISE
Communicating with parents of prospective students
ENROLLMENT
5 metrics that matter when texting students
ENTERPRISE
Re-imagining advancement
ADVANCEMENT
Comparing a texting feature to a texting platform
ENTERPRISE
10 texting platform features that will make your life easier
ENTERPRISE
Making connections with storytelling
ENROLLMENT
Best practices for texting in advancement
ADVANCEMENT
Get more graduate recruits with text messaging
ENROLLMENT
Pushing back on generational labels
STUDENT SUCCESS
Should technical colleges be texting?
ENTERPRISE
Admissions texting templates to make your life easier
ENROLLMENT
6 smart uses of texting in advancement
ADVANCEMENT
Texting practices to avoid when using emojis
STUDENT SUCCESS
ELEVATE recap: Experts discuss texting with students
ENROLLMENT
Integrating a texting platform with Salesforce
ENTERPRISE
Reaching community college students
STUDENT SUCCESS
Ask a 1940's Admissions Dean, Bertram L. Burnside
ENROLLMENT
How to choose a texting platform for your campus
ENTERPRISE
Texting templates are guidelines for success
ENROLLMENT
Enhancing your brand experience with texting
STUDENT SUCCESS
Yield season: Want to make your numbers?
ENROLLMENT
Legalities of texting alumni
ADVANCEMENT
How to text students and parents without breaking privacy laws
ENROLLMENT
The evolution of student communication
ENTERPRISE
Why it’s important to share your texting successes with others on campus
ENROLLMENT
Are your phone calls to students drowning in a sea of robocalls?
STUDENT SUCCESS
How Eastern Washington University reinvented communications with texting
ENROLLMENT
Changing the way we think about advancement and alumni identity
ADVANCEMENT
Setting your school apart and creating value
ENTERPRISE
Social media in higher ed
STUDENT SUCCESS
Which departments should be texting?
ENTERPRISE
Texting in advancement: Best practices and new opportunities
ADVANCEMENT
Transfer folks: Make it easy on everyone - text your students
ENROLLMENT
Critical considerations for evaluating a texting solution for your campus
ENTERPRISE
Personality traits of parents of Gen-Z students
ENROLLMENT
The student communication crisis
STUDENT SUCCESS
Emergency alerts vs. informational texting
ENTERPRISE
Developing a texting communications plan for current students
STUDENT SUCCESS
Crafting text messages that make the grade
ENROLLMENT
Texting across the enterprise
ENTERPRISE
How to collect parent information in the admissions process
ENROLLMENT
Higher Ed: Challenged as Never Before
STUDENT SUCCESS
Impact of texting on enrollment
ENROLLMENT
Why do you need a texting communications plan?
STUDENT SUCCESS
Collecting mobile phone numbers and opt-in permission from students
ENROLLMENT
Managing texting preferences
ENTERPRISE
Stop. Using. Periods. Maximizing your text messaging response rate
STUDENT SUCCESS
What mediums work best when communicating with parents?
ENROLLMENT
Why it’s important to share your texting successes with others on campus
STUDENT SUCCESS
Prospectives vs. Professionals: A brutally honest satirical comparison
ENROLLMENT
When and how to use text nudges on campus
ENTERPRISE
Seven rules of engagement - Mongoose style
STUDENT SUCCESS
Texting throughout the student lifecycle
ENTERPRISE
PPY is the new black: 4 ways texting will ensure effectiveness
ENROLLMENT
[Free Template] Text Messaging Policy for Your Campus
ENTERPRISE
When to include parents in the admissions process
ENROLLMENT
Is your medium sending the wrong message?
ENTERPRISE
Using mobile technology to improve communication with students
ENTERPRISE
Best practices for texting students
STUDENT SUCCESS
When (and when not) to use automated text messages
ENTERPRISE
Increased enrollment yield with texting: exploring the data
ENROLLMENT
Text nudges to engage students
STUDENT SUCCESS
Ask an FTP Server
ENTERPRISE
Veteran wisdom for transfer admissions professionals
ENROLLMENT
Effective use of texting across the enterprise
ENTERPRISE
Managing texting preferences in an enterprise environment
ENTERPRISE
The use of texting for intercollegiate athletics
STUDENT SUCCESS
Legalities of texting students
ENTERPRISE
Texting at Carroll University improves student outcomes
STUDENT SUCCESS
How to not kill the medium when texting students
ENTERPRISE
[Case Study] Texting and yield at Presbyterian College
ENROLLMENT
What’s a good response rate?
ENTERPRISE
Using a phone to text students is (now) a bad idea
STUDENT SUCCESS
The student communication crisis
ENROLLMENT
Five novel uses of texting to engage students
STUDENT SUCCESS
Top three considerations when selecting a texting platform
ENTERPRISE
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