The latest higher ed news and content - all in one place!

The moment students walk across that stage to accept a diploma, they’re alumni....

What comes first, the message or the audience?

The more engaged your audience...

If your institution’s marketing team sends out an email, is the goal to have...

Integration improves the effectiveness of both your texting platform AND your...

A majority of higher education institutions tout a certain key message when...

A student's first year of college is never easy, and deeply understanding their...

There are terms for overly protective and aggressive parents - helicopter...

Stories are engaging. Stories demonstrate the value of obtaining a degree by...

It’s no secret that effective communication is key for institutions to engage...

It’s not difficult to understand why a student may melt when you consider their...

Generation Z students were born after 1995, so much of their lives have been...

Recruitment tools continue to evolve. What started with punch cards and simple...

Community colleges and their students are faced with unique challenges. 

For...

The pain points for higher ed professionals are numerous. When there are...

It is no secret that parents play a big role in the college search process with...

Mongoose is excited to announce a helpful new feature, Cadence Analytics!

...

Many higher ed professionals run student engagement campaigns, but most are...

Best practices indicate that message senders should gain contact consent and...

You already manage student privacy when it comes to emails, phone calls and...

Parents are very involved in their children's college search process. According...

Planning a Giving Day this spring semester? Looking for new ways to engage with...

If there’s one thing to take away from this blog, it’s this: Before you hit...

Personalizing your communications helps increase student engagement. The more...

Need a texting plan to engage your current students? We've got you covered.

...

Disrupting the startup industry in Western New York, Mongoose is making waves...

Spring is right around the corner, which most likely means your institution has...

Colleges and universities spend the majority of their marketing budgets driving...

Higher education is a competitive landscape, which has only escalated in recent...

It’s no secret: Community colleges have borne the brunt of enrollment fallouts...

Higher ed has evolved dramatically in the past several years. Schools raced to...

Year after year, colleges and universities are expected to meet loftier goals...

Texting is by far the preferred communication channel for college students, but...

“When is the best time to text students?” “How often should our school use...

Your college's CRM is a powerful tool in your communication strategy. But using...

Texting is a powerful medium for reaching students, parents, and alumni, but...

What do students want from your school?

You've got to ask them to get an answer.

The future of parent and family engagement is here, and parent involvement in...

Move over helicopter parents, we've officially entered the reign of the...

Helping students cope with Mental Health is difficult for a number of reasons.

...

A new study by Juji names student engagement and recruitment as top priorities...

First-generation students are among the most highly sought in higher ed, and...

Two years ago, the hustle culture of life was constantly present. Then the...

Colleges across the country are preparing for Giving Day but there are plenty...

Some folks need 8 friends to convince them what to eat for lunch. Other people...

Your school is ready to text students but the question is: Are students ready...

Parents are involved in the process of picking a college for more than 60% of...

Do you browse the internet during banking hours or are you on your phone at...

You want to help students, but you don’t want them throwing their phones in a...

According to RNL's 2021 E-Expectations Report, a college's website is the most...

Students can buy cars out of a vending machine in minutes. The pedestal on...

Online and community college students are typically self-starters looking to...

No pressure, Advancement teams! Just reach all of your fundraising goals during...

Schools that provide students a better website experience will thrive.

Is...

Every time you turn on the news or open up Twitter, there it is: a new story or...

The current state of affairs with coronavirus dominating the headlines calls...

What should advancement teams do as a crisis reemerges?

The Delta variant of...

Whether or not you use Cadence, Mongoose’s texting platform, is irrelevant...

As COVID numbers continue to fluctuate with the Delta variant, the higher ed...

Mongoose Client Success will Miyagi you to the All Valley Tournament Texting...

The pressure of studies combined with the freight train of anxiety that comes...

Questions from students, forms to be filed, and an inbox packed like a thruway...

Why would a student choose a college to attend, pay a deposit, then change...

It’s likely that you won’t answer your phone when it rings, but if your phone...

So much work goes into your college or university's communications strategy,...

There is value in authenticity - and students trust other students.

If your...

Students might leave your institution if they’re performing poorly in academics...

Getting in touch with seniors is harder than AP Calculus.

Students screen...

RNL clients have raised millions of dollars using texting and RNL's remote...

Your staff’s time is limited - let the automation features in Cadence do the...

Alumni engagement goes well beyond writing checks.

This past year has been...

Fast text delivery and quicker responses will raise efficiencies 

Your...

Values (noun-plural): principles that guide behavior and, ultimately, culture

A...

While COVID vaccines are rolling into drug stores and hospitals throughout the...

Even the most organized, experienced, and diligent teacher cannot control their...

Meet prospective students where they are: their phones

Your Admissions team...

Schools are utilizing texting to keep their campus safer during a pandemic

...

Harmony, the intelligent chatbot from Mongoose, is a self-service technology...

When the staff at your college or university sends a text, it’s only the...

By easily helping students accomplish tasks, Harmony keeps them engaged...

When you think of a college homecoming weekend, what are the first things that...

Determining who should be texting students can be broken down into two...

Take advantage of every opportunity to engage with students through texting.

...

With a juggling act of life, family, and work, communicating effectively with...

If your communication strategy only includes texting your student population,...

Use two-way texting to help students navigate the higher ed altered landscape.

...

How can your college take measures to ensure staff wellness while still meeting...

If your college is considering chatbot or webchat technology, one of the first...

Recently, Akil Bello, the Senior Director of Advocacy and Advancement at...

A prospective student showed interest, asked questions, and committed to...

While students prefer texting to phone calls and emails, you can never rely on...

Students all over the country are currently making the tough choice to change...

Utilizing technology will allow your college to meet constituents’ expectations.

While it’s always a concern for admissions teams that high school graduates...

Advancement teams across the country are challenged with developing ways to...

You want to text students. But you don’t want to break the law. Lucky for you,...

Visitors to higher education websites expect to find information or complete a...

Does your college need a chatbot, AI or live chat?

These three terms are often...

Recently, our partners at Ruffalo Noel Levitz (RNL) conducted a discussion with...

Mongoose Cadence, our texting platform, is 100% cloud-based and built with the...

For some, fundraising conjures images of drum rolls and giant check ceremonies,...