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How NYU is supporting and inspiring students during COVID with texting

In this case study with New York University you will learn how they:
  • Developed a detailed plan to support online students
  • Created a sense of community with peer mentorship
  • Used texting in conjunction with emails to drastically improve response rates

NYU wanted to engage students, especially first-year students, regardless of their location. With careful planning and flexibility, texting with Cadence has proven to be a game-changer for the institution.

In this case study, you’ll see how the school helps students navigate the obstacles of remote learning due to COVID with genuine support. By listening to feedback and paying close attention to the academic calendar, the NYU staff works to be as relatable as possible to their students.

Sample screenshots of NYU case study


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