Meet Prospective Students Where They Are with an Omnichannel Approach
The college search process can be confusing and challenging for prospective students - there are so many questions to ask and steps to take. And with a decline in student-initiated engagement, schools need to adapt their communication approach.
We’ve included in this guide:
- Tips to developing an omnichannel approach to enrollment communications
- Templates you can put to work this enrollment season, including:
- Text messages
- Chatbot playbooks
- Emails
- Social media posts
- Key statistics from the 2021 Ruffalo Noel Levitz E-Expectations Report about student communication preferences
![[FREE TEMPLATES] 15 Texting Templates for Admissions DOWNLOAD](https://no-cache.hubspot.com/cta/default/4076260/d6b30ffd-693c-4c72-bba0-37b4287855a2.png)
![[WEBINAR] Increase enrollment with Harmony, the virtual assistant powered by Drift LEARN MORE](https://no-cache.hubspot.com/cta/default/4076260/836525df-d5cc-4365-a63f-71b781baa68a.png)
![[BLOG] 6 tips for communicating with Gen Z students LEARN MORE](https://no-cache.hubspot.com/cta/default/4076260/63d7b7d8-fd15-4e31-942f-84fa4b17ddce.png)
