Higher ed websites can often be complex and challenging to navigate–when visitors can’t find an answer quickly, they leave. Cadence Chat lets your team host authentic conversations that make a difference and save significant staff time. Connect with your website visitors in real time to get them fast, personalized support.
Our enrollment went up, our drop rate went down…. Our faculty and students are communicating more. Needs are being met for the students. We have more students attending new student orientation than ever before.
Cadence Chat has improved our website experience and has been helpful for our site visitors by removing their need to search the web manually.
We are able to target students with specific interests that would fit with the new offering. It’s the deeper level of segmentation. When you can be that specific and timely with your messaging, it’s huge.
When starting new projects, onboarding is not always easy… It was very simple. It was user-friendly. Cadence is a breath of fresh air.
The rapid adoption of texting across campus was fueled by clear and significant data.
We found that 98% of students who had opted into texting were ultimately retained. That's about 15-20% higher than our aspirational benchmarks.
Our Mongoose representative was able to answer the team's questions about the mapping, flow, design and functionality to get us up and running in one afternoon. The ability to export data from Cadence Chat, including IP addresses, makes a significant difference in our ability to provide the customized support prospective students need to thrive.
Higher ed news that’s easy, enjoyable, and entertaining. If it’s worth your time, it’s in here.
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